Admin Area Guide
Complete guide to using the admin area
Admin Area Guide
Dashboard
Overview of:
- Total clients, invoices, revenue
- Active services and open tickets
- Payment gateway balances
- Recent activity
Clients
- Manage client accounts
- View client details and history
- Login as client (impersonation)
- Assign clients to groups
- Add internal notes
Client Groups
- Create and manage client groups
- Set group discounts
- Target announcements to groups
Products
- Create and manage products/services
- Assign modules (servers, registrars)
- Organize into categories
- Set pricing per billing cycle
- Add product add-ons
Orders
- View pending orders
- Approve orders to create services automatically
- Require approval before activation
Invoices
- View and manage invoices
- Mark invoices as paid manually
- Download PDF invoices
- Apply credits to invoices
Tickets
- Support ticket management
- Organize by departments
- Assign tickets to staff
- View activity logs
Domains
- View and manage client domains
- Domain registration status
Reports
- Comprehensive reporting hub
- Performance, sales, billing, and client reports
- Export capabilities
Modules
- Enable/disable modules
- Configure payment gateways
- Configure domain registrars
- Configure server modules
Settings
- System configuration
- Numbering formats
- File upload settings
- Security settings
- Billing settings